Cancellation and refund policy for training provided by "To learn".
Strategies Flash marketing Formations reserves the right to cancel or postpone the training if the minimum number of participants required is not reached or for any other reason beyond its control. In this event, participants will be notified by email and registration and administration fees will be reimbursed in full.
In addition, if the schedule is modified by Strategies Flash Marketing Formations and the candidate can no longer attend the training, all of the costs will be reimbursed.
Any request for cancellation or change of date must be sent in writing to the following address: firstname.lastname@example.org. No request for cancellation or change of date is processed by telephone. No replacement of candidate is possible: the file of the candidate who withdraws is treated according to this policy and another request must be completed for the new candidate.
In the event of a refund, a minimum processing time of at least 4 weeks will apply to receive the refund.
Individual registration (Training paid for by the participant, by the company or by a government program)
• Cancellation 7 working days or more before the start of the training. Any cancellation of registration or request for change of training date must be reported in writing at the latest five working days before the start of the training so that the training costs are reimbursed in full. Note that an administrative fee of $ 5 will be charged and deducted from the reimbursement.
• Cancellation less than 5 working days before the start of the training If your written cancellation request is made less than 5 working days before the start of the training, 50% of the training cost will be refunded. If the participant cancels at the start of the course or does not show up, no refund will be possible.
• In the event of force majeure, an analysis of your file will be carried out.
Group reservation (Group reservation for a company)
• Any cancellation of a group course must be notified by email to the address
following: email@example.com within ten working days before the start of the training, no fees will be applicable in addition to the administrative fees of $ 5 per registered candidate. If the cancellation request is made between the 10th working day until noon the day before the training, a 25% fee will be charged as well as an administrative fee of $ 5 per registered candidate. If the cancellation request is made after this deadline, a fee of 50% of the costs of training the service offer will be billed as well as the administrative fees of $ 5 per registered candidate.